General conditions of sale

These following General Conditions of Sale relates to the purchase of products performed at a distance and made available through the website www.hybstore.com, by Hyb Srls, Corso Re Umberto 73 - 10128 Turin, VAT n. 12334500019 Economic and Administrative Index TO - 1282249

Purchase operations are regulated by Italian Legislative Decree 22/05/1999, n. 185 “Implementation of Directive 97/7/EC relating to the protection of consumers in respect of distance contracts” and, concerning the protection and treatment of personal data, by Italian Law n. 675/96 and subsequent amendments.

The contract between Hyb Srls and the Customer is deemed to be concluded on the order confirmation by Hyb Srls.

By placing the order, the Customer declares to have read all the informations provided during the purchasing process and to entirely accept the General Conditions of Sale and payments contained in this document.

The Consumer, the natural person who purchases the good/service for purposes not related to his/her professional activity, is required to print or save an electronic copy and in any case keep the present General Conditions of Sale, in compliance with the provisions of articles 3 and 4 of Italian Legislative Decree 185/1999 on the protection of consumers in respect of distance contracts, and subsequent additions and amendments.

Private customers can, within 10 days after the delivery of the order, exercise the right of withdrawal if not satisfied with the product, asking for a corresponding refund or replacement of the product purchased with an equivalent product.

In order to exercise the right to withdraw, the Customer must notify Hyb Srls in writing by registered mail with acknowledgement of receipt (Paper RMAR), within 14 days after the receipt of the goods and must send the goods for which he requests the replacement or refund directly to Hyb Srls within and no later than 14 days from receipt of the products.

The right of withdrawal is exercised by the Customer properly if the following conditions are completely fulfilled:
- The requesting subject must be a private customer not registered for VAT;
- The product must be intact, not used, within its original packaging, complete with all its parts, folding packagings undamaged and not crumpled;
- The product must not have been worn, washed or damaged, and it must still have its original tags attached;
- All costs related to transportation and packaging are charged to the Customer, for this reason “Carriage Forward” or “Cash on Delivery” shipments will be rejected.
- For hygiene reasons, we reserve our right not to accept any return or replacement if the product shows signs of wear etc.;

Refunds will not be given by Hyb Srls if they do not comply with the conditions listed above and the goods received will remain available to the Customer at our offices.

Hyb Srls will refund only the value of the product returned upon delivery to our company and nothing else.

When the right of withdrawal is exercised in writing within 14 days of receipt of goods, the Customer must await subsequent confirmation from us before proceeding with shipment by sending the returned products to:

Hyb Srls
Via Gorizia 148 B,
10137 - Turin .